Cost per hire (CPH) is the total amount spent to fill a single position, standardized by SHRM and ANSI as the primary metric for recruiting efficiency.
The metric was standardized in ANSI/SHRM 06001.2012 to give organizations a consistent way to measure and benchmark their recruiting costs. It includes all internal and external costs incurred from identifying the need to hire through the candidate's acceptance and first day.
What counts as internal costs
- Recruiter compensation: Base salary and benefits allocated to time spent on recruiting activities
- Hiring manager time: Hours spent writing JDs, reviewing resumes, interviewing, and debriefing
- Employee referral bonuses: Cash bonuses paid for successful referral hires
- HR administrative time: Offer letters, onboarding coordination, compliance paperwork
- Internal technology: ATS licenses, AI tools, scheduling software, video interview platforms
What counts as external costs
- Job board postings: Indeed, LinkedIn Jobs, ZipRecruiter, niche boards
- Staffing agency fees: Typically 15-30% of first-year salary for contingent placement
- Background checks and drug tests: $30-300 per candidate depending on depth
- Recruiting events: Career fairs, campus recruiting, meetups
- Employer branding: Careers page, social media recruiting, content creation
- Travel: Candidate travel for onsite interviews, recruiter travel for events
- Relocation: Moving packages for hired candidates (if applicable)
What is NOT included
Cost per hire does not include the new hire's salary, benefits, sign-on bonus, or onboarding training costs. These are tracked as separate metrics. CPH measures the cost of the process itself, not the cost of the person hired.